Agreement and Privacy Policy


(1) 42 MINI-LECTURES ON GRAMMAR

TUITION
The client will pay tuition fees once for the term of one year for the following activities at WritingCare.com: watching the video lectures, reading all the written lectures, and taking each quiz three times.

REGISTRATION
The client can register for annual access to the 42 Mini-Lectures on Grammar; registration includes access to all the video lectures, written lectures, and quizzes for a period of one year.

CANCELLATION OF REGISTRATION
If the client cancels the registration for 42 Mini-Lectures on Grammar before a period of one week has elapsed, the entirety of the tuition will be reimbursed to the client. The client cannot cancel the registration after the term has elapsed more than a week.

(2) ONE-ON-ONE WRITING TUTORING

Each "term" in the one-on-one writing tutoring program consists of four weeks (not one month). The "client" is the registered student and/or the parent(s) of the registered student. The "administration" is WritingCare.com's administration. The "due date" of tuition payment is 5 business days before the new term begins.

TUITION
The client will pay tuition fees for the following term by the due date. The payment of tuition will be automatically processed by the due date of every term through the credit card account submitted by the client at registration, unless the client notifies the administration of his or her intention to terminate the registration at least 5 business days before the new term begins.

REGISTRATION
The client can register for the SAT-Essay Private Tutoring or General Writing Tutoring program and extend the registration term by term. The tuition fees for each new term will be charged to the client's credit card account on the due date, unless the client notifies the administration of the client's intention not to extend the registration to the new term at least 5 business days before the new term begins.

TERMINATION AND CANCELLATION OF REGISTRATION
If the client cancels registration before the term begins, the total amount of tuition fees will be reimbursed to the client. If the client terminates registration of a term during the first week of the term, 75% of the tuition fees will be reimbursed to the client. The client cannot terminate registration of a term if the term has elapsed more than a week.

LENGTH OF WRITINGCARE TUTORING PROGRAM
One four-week term is the smallest unit of registration. The number of terms is tailored by the client according to his or her needs. The client can remain in the WritingCare Tutoring program for as many terms as he or she wants or needs. Partial terms are not possible.

TUTOR ASSIGNMENT
The client is assigned to one of WritingCare.com's Harvard-educated tutors, and remains assigned to the same tutor for the duration of the program to ensure that the tutor can become familiar with the client's particular strengths and weaknesses. In the event that the tutor leaves WritingCare.com before the program is complete, the client will be assigned a new tutor. It may sometimes be necessary to have a substitute tutor.

REGULAR WRITINGCARE ASSIGNMENTS
The writing assignment for the proceeding two weeks is displayed clearly on the member site. It is the client's responsibility to keep track of the new assignment for each week by visiting the web site on his or her own. The tutor of the client is responsible for working with only the assignments listed on the WritingCare.com web site. When the client fails to receive a critique from the tutor owing to the late submission of the assignment(s) by the client, there will be no reimbursement of tuition for the missing critique(s).

WRITING ASSIGNMENTS OUTSIDE OF REGULAR WRITINGCARE ASSIGNMENTS
When the client needs help with editing his or her schoolwork or with other extracurricular writing, he or she must get approval from the tutor in advance. The tutor can replace one regular WritingCare topic, which is equivalent to one two-week assignment, with a topic of the client’s choosing in order to help him or her within the same format as a regular WritingCare assignment. Normally, the tutor writes a final version of the essay at the end of the second critique, but there will be no final version written for outside assignments. If the tutor must use extra time beyond the regular length of time (i.e., more than two hours), due to excessive length of the submitted piece, there will be an additional charge at the same hourly rate that is charged for regular tutoring. The tutor of the client is not responsible for the grades, awards, or any outcomes resulting from this tutoring for writing assignments outside of regular WritingCare activities.

ASSIGNMENT SUBMISSION POLICY
The client is responsible for submitting his or her written assignment(s) by 6:00 p.m. on the weekly due day that is determined and notified to the client after the registration is processed. The tutor is responsible for sending the critique and the original assignment back to the client within 48 hours of the due day. If the client does not submit the written assignment(s) by 6:00 p.m. on the due day, the tutor is not responsible for writing a critique for that assignment; no reimbursement will be given for that week.

PRIVACY POLICY
No private information on our clients will ever be released to a third party. All communications between the tutors and the clients should occur only through the WritingCare.com web site. The tutors and the clients cannot use their private email addresses for their communications without written permission from the administration.